Privacy Policy for aqualityroofnow.com
Effective Date: May 5, 2026
Welcome to A Quality Roof Now (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, aqualityroofnow.com, and related communication services, including phone calls, email, and SMS/text messaging.
By using our website or contacting us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Phone number
- Email address
- Property address
- Billing information
- Insurance claim information
- Photos or documents submitted by customers
- Communication preferences
- Any information submitted through website forms, phone calls, email, or text messaging
We may also automatically collect limited technical information when you use our website, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
A Quality Roof Now uses collected information to:
- Respond to customer inquiries
- Schedule roofing inspections and appointments
- Provide estimates and service updates
- Communicate regarding roofing projects
- Send invoices and payment information
- Provide customer support
- Send SMS/text communications related to services
- Improve our website and customer experience
- Maintain internal business records
- Comply with legal obligations
3. SMS/Text Messaging Privacy
By providing your mobile phone number, you consent to receive conversational text messages from A Quality Roof Now related to:
- Appointment scheduling
- Appointment reminders
- Project updates
- Customer service communications
- Estimate follow-up
- Roofing service coordination
- Billing or account-related notifications
Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
4. No Sale or Sharing of Personal Information for Marketing
A Quality Roof Now does not sell, rent, trade, or share customer personal information with third parties for marketing or promotional purposes.
Specifically:
- End user personal information will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
- Mobile phone numbers and SMS consent information will never be sold or shared with third parties for advertising or promotional activities.
- SMS opt-in data and consent records are used solely for communication between A Quality Roof Now and the customer.
We only share information with trusted service providers when necessary to operate our business and fulfill requested services.
5. Third-Party Service Providers
We may use third-party vendors to support our business operations, including:
- CRM/customer management systems
- Website hosting providers
- Payment processors
- Scheduling software
- Email and SMS communication platforms
These providers are only given access to information necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security protections.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to:
- Improve website functionality
- Understand visitor behavior
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
8. Data Retention
We retain customer information only as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where legally permitted
- Opt out of marketing communications
- Withdraw SMS consent
To make a privacy request, contact us using the information below.
10. Children’s Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
11. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
A Quality Roof Now
Website: A Quality Roof Now
Website URL: aqualityroofnow.com
Phone: (509) 439-1783
Email: info@aqualityroofnow.com
